Hershey’s Cookies ‘n’ Cream

26 Adar II 5774
March 28, 2014

The item in question, Hershey’s Cookies & Cream is being sold in the Jerusalem area. Since it is being imported by LS, one of the nation’s reputable and largest, I assume it is sold in other cities too since its operation is nationwide.

My point here is simply. Even if one uses products with chalav akum milk powder, here there is a matter of the cookies (pas akum and chodosh).

Attached is the authorization for the import, so it is clear the product is labeled correctly, “with permission of the Chief Rabbinate” and with only one specification, ‘chalav akum milk powder”.

So far we see the item is properly certified, by the OU, and it is legally imported, with the permission of the Chief Rabbinate, which only alerts consumers to the matter of non-chalav yisrael milk powder. The Chief Rabbinate misses the issues of chodosh and pas akum entirely.

As is the norm, my queries to the Chief Rabbinate have gone unanswered. A rav who assists me contacted the CR with the same query. This rabbi maintains a working relationship with the CR for decades.

The issues of chodosh and pas akum concerns were pointed out. He was told “we are checking our files”. We await the response. That about two weeks ago and no response has been forthcoming. Hence, I decided not to hold this any longer.

My point is that the Chief Rabbinate as per its own directives is not supposed to approve items with chodosh/pas akum issues. I have come to learn that all too often the folks who check miss the sub ingredients. Another example would be Pringles. Wheat is used in the process of binding the potatoes back together to become the uniform Pringles potato chip, hence a concern regarding chodosh.

To cover my bases I contacted the OU in the USA too towards making absolutely certain there was no special run of pas yisrael/yoshon cookies for the product. The folks in the OU responded promptly and investigated, informing a special run was not made for Israel. I am informed the cookies are not pas yisrael. A check is still underway regarding the chodosh/yoshon status of the product but regarding chodosh, at least this will soon be resolved as Pesach is rapidly approaching.



The product

                 Import label with CR approval



A copy of the CR Import approval alerting only to milk powder












  • eli
    March 30, 2014 - 08:10 | Permalink

    Since when does Hershey use milk powder in their products instead of the actual milk which is delivered to the factory? Was the OU asked about this point?

  • March 30, 2014 - 13:22 | Permalink

    Powder is standard in the manufacture of chocolate

  • Avi
    March 30, 2014 - 16:23 | Permalink

    Powder is not standard in the manufacture of hershey’s chocolate.
    Second: The cookies used for hershey’s cookies n cream as well as other cookie-flavored products (ice cream, etc.) are always the leftovers from somewhere else. Granted, this is not a guarantee of any sort, but these are not baked fresh for the purpose of adding them to the chocolate. They are most likely not chodosh but are very likely pas akum. Then again – so are most cereals that are imported

  • Daniel
    March 30, 2014 - 16:48 | Permalink

    I agree with you that labeling should be clear, but just to clarify:

    Do you know of anyone in Israel who is not makpid on cholov yisrael, but is makpid on pas yisrael or chodosh?

  • Shraga
    March 30, 2014 - 16:48 | Permalink

    As a mashgiach who has visited Hershey plants, they use powdered and liquid milk/cream/whey etc

  • Gadi
    March 31, 2014 - 11:14 | Permalink

    I think Daniel makes a good point, however, this is an issue of the CR not adhering to its own guidelines, i.e. not importing pat akum/chodosh. Perhaps the CR should respond that they systematically ignore these issues when approving chalav akum products for this reason, but again, the problem is that no response was provided at all.

  • Yerachmiel
    April 4, 2014 - 18:14 | Permalink

    I know people who are makpid on chodosh (which is more chamur than chalav factory, particularly in Israel) but rely on Rav Moshe for milk products.

  • Comments are closed.